| Booking Policy

Bookings

  1. All bookings must be made through pyeMaths.com or alternatively by contacting Jonny directly. When contacting Jonny directly, Jonny will book the lesson through pyeMaths.com on behalf of the parent/student.
    • You can view all of your pending requests and upcoming / past lessons at pyeMaths.com.
  2. When booking a lesson through pyeMaths.com you agree to:
    1. Request a time slot through the online calendar. This reserves that unique time slot for you and you will receive an email confirming this reservation.
    2. After requesting a time slot, please await a second email. This is for Jonny to either “Accept” or “Decline” the request.
      • If Jonny “Accepts” the request the lesson is booked.
      • If Jonny “Declines” the request the lesson is declined.
    3. Jonny reserves the right to “Accept” or “Decline” each request at his discretion.

 

Cancellations

  1. It is free for the student/parent to cancel a request at any time.
  2. It is free for the student/parent to cancel any booked lesson up to 24 hours before the booked lesson itself.
    1. If the cancellation is more than 24 hours before the booked lesson the lesson WILL NOT be charged.
    2. If the cancellation is less than 24 hours before the booked lesson the lesson WILL be charged.
    3. The charged amount will be the same price as the individual lesson.
    4. Cancellations can be made through pyeMaths.com or by contacting Jonny directly.

 

Forgotten Lessons

  1. If the student forgets to turn up to an online booked lesson, then the lesson is cancelled any you WILL be charged.
    1. Jonny will try to contact the student/parent up until 20 minutes into the lesson.
    2. If after 20 minutes there is no contact from the student/parent the lesson will be cancelled and you WILL be charged.
    3. The charged amount will be the same price as the individual lesson.

 

Thank you for taking the time to read through this booking policy. If you have any questions or concerns please don’t hesitate to get in contact with myself at jonny@pyemaths.com or 07446845901.

Best wishes,

Jonny